Get in touch. We'd love to hear from you.
Questions about your energy score, a partnership pitch, a press request, or just feedback that'll make LockIn90 sharper — pick a channel below and we'll get back fast.
Pick a channel
Average first response under 4 hours on weekdays. No bots — a human reads every one. We never sell your data; health details stay private and encrypted.
Support — Energy-score & sync help
Wearable connections, billing, account & data questions. support@lockin90.com
Sales — Teams, coaches & rosters
Coach plans, athlete rosters, volume & enterprise. sales@lockin90.com
Press — Media & press kit
Logos, brand assets & founder bios — download the kit at /press. press@lockin90.com
What to expect
First response
4 hrs
Resolution SLA
< 1 business day
Platform status
Operational
Send us a message
Average first response under 4 hours on weekdays. No bots — a human reads every one. Email support and we'll get back fast.
Email support@lockin90.comThe Performance Brief — Weekly energy & recovery science.
One tight email every Tuesday: a new pattern from the data, a recovery study decoded, and a single thing to try this week. No spam, no fluff. 18,400+ subscribers. Tuesdays. Unsubscribe anytime.
SubscribeBefore you write in.
LockIn90 is a remote-first team with our registered office in Lisbon, Portugal, and people across Europe and North America. Support runs on EU + US business hours, so there's almost always someone around when you write in.
Yes. The Coach plan covers athlete rosters with privacy-gated shared views, and we do custom volume pricing for clubs, gyms and performance departments. Pick the "Sales" topic above or email sales@lockin90.com and we'll scope it with you.
From the web app: Settings → Data & consent → Delete account. That permanently removes your logs, wearable data and energy history within 30 days. Prefer a hand? Email support@lockin90.com with the "Support" topic and we'll process it for you.
Always. Your health and wearable data is encrypted, never sold, and never shared without your explicit consent. Coach views are privacy-gated — coaches see trends, never your raw private logs — and you can revoke access at any time.
Yep — promo codes are redeemable on the web app at checkout (Plans & Billing → Apply code). If a code from a partner or campaign isn't working, write in with the "Sales" topic and we'll sort it out.
Find us & follow along.
Registered office
LockIn90, Lda. Rua da Performance 90, 1200-109 Lisbon, Portugal.
Support hours
Mon–Fri, 08:00–20:00 CET. Weekend cover for urgent sync & billing issues. Replies in EN, PT & ES.
Follow along
Build notes, research threads and the weekly brief, in real time — on X / Twitter, Instagram, YouTube & LinkedIn.